All items are hand made and made to order via, please allow at least 2-3 days for your order to be made before delivery depending on the item. Our team will contact you and keep you up to date with your order progress and delivery update. Once your item has been posted you will be notified with a tracking number.
DELIVERY
Evri or Royal Mail First Class: 1-2 working days
Evri or Royal Mail Second Class: 2-3 working days
Evri or Royal Mail First Class: 1-2 working days
Evri or Royal Mail Second Class: 2-3 working days
DHL Express Delivery: All orders are made to order, if you select express delivery at shipping, your order will be sent as special delivery as soon as it has been made.
*Please Note: If the piece you have ordered is for a special occasion and you need it by a certain date, please send us an email to pinarozevlat@pinarozevlat.com to clarify this.
RETURNS
UK Returns: Free Shipping
Within 14 days, full refund
Within 30 days, exchange only
International Returns: Free Shipping
Within 14 days, full refund
Within 30 days, exchange only
To be eligible for a return, your item must be in the same condition that you received and in original packaging, including Pinar Ozevlat printed box, tissue paper, care label, etc.
*Please note - we do not accept returns on earrings due to hygiene and safety reasons.
SALE ITEMS
Sale items cannot be returned or exchanged
Sale items cannot be returned or exchanged