Delivery & Returns

All items are hand made and made to order via the collection available. Our team will contact you and keep you up to date with your order progress and delivery update. Once your item has been posted you will be notified with a tracking number.

DELIVERY
First Class: 2-3 working days
Second Class: 2-4 working days
Express Delivery: Order before 1 pm and receive next day

RETURNS
UK Returns: Free Shipping
Within 14 days, full refund
Within 30 days, exchange only
International Returns: Customer pays for shipping
Within 14 days, full refund
Within 30 days, exchange only
To be eligible for a return, your item must be in the same condition that you received and in original packaging, including Pinar Ozevlat printed box, tissue paper, care label...
*For health and hygiene reasons, earrings are non-returnable

SALE ITEMS
Sale items cannot be returned or exchanged